It’s has been a year more or less since I’ve shifted to Converge from Sky Cable broadband. Back then I’ve decided to leave my former ISP due to it’s unreliability. And now that a year has passed I think it’s time to review my current ISP.
So far what I’ve liked with Converge is it’s reliability. Yes, it goes down sometimes but that’s the point – sometimes. It goes down for a few hours, but there’s constant updates to reassure me that everything’s under control and being dealt with.
The only thing that I don’t like with their service is I don’t seem to be able to get the full potential of my connection. When I first subscribed, I got an upto 75mbps plan (Fiber Plan 2500). But then around December last year, they offered a free upgrade, so I’m supposed to get upto 100mbps under the same plan. The thing is even with my old un-upgraded plan, I never got to experience 75mbps, or even 60mbps. I don’t remember getting 50mbps either, upload or download. The best I got was 40+ mbps.
So now I plan on reporting this to them but before I do that, I will record my speed test results using SpeedTest’s service. I will record multiple times everyday at different times of the day and post them here in this blog post. After a few weeks or so, I will report my issue and use this post as proof.
The speed is an issue but I’m really not complaining. I value reliability more than speed. I’d rather have constant and reliable 10mbps than have 100mbps that breaks down everyday. But then again, I want to know why my plan is not living to its potential and I will report it and hopefully it gets rectified and I’ll get the best of what I’m paying for.
Here are my test results. I will put the latest one on top: