Sky Cable Broadband Test Results and Review

by Paolo Caesar

skycable-50mbps

I’ve been thinking about switching ISPs now since there’s 5 of us using the internet at home and 5mbps won’t cut it anymore. Sky Broadband intrigued me a lot because they offered 50mbps for just P2899/month. I’m currently paying more or less P2400 for 5mbps and switching over makes a lot of sense. The thing is I’ve read a lot of negative reviews and complaints online. To allay or at least lessen my worries, I talked to someone from their Engineering department and asked questions about their infrastructure and service in my area. After our talk, it looks like the area I live in (San Pedro, Laguna) does not have much problems like in other areas.

So to cut the story short, I bit the bullet, switched to Sky Cable Broadband and availed of their 50mbps plan and so far so good! However, it’s not as stable as my former ISP (Globelines). It’s just been a few days but I noticed that it goes down randomly at certain times of the day. Thus, I decided I will do speed tests regularly so that others looking for Sky Broadband reviews will benefit as well.

UPDATES 2018

Update (January 10)
I see ads on FB about Sky’s new Internet plans. However, due to my bad connection recently and the relative popularity of this post, I feel obliged to give a quick update on this.

My internet connection is very intermittent like it was before. And by that I mean, it’s fast when it’s fast but a lot of times, either there’s no connection or it’s slow. You see, while updating this post, my FB chat has changed to this:

And now it’s back up again but still quite slow. So for anyone asking if this is good for gaming, my answer is NO, it’s not good for gaming. If you are a light internet surfer then yeah probably this is okay for you. But if you are into games, then this won’t be good for you.

If you still want to get any of their plans though, I suggest you get a backup ISP. You can use your phone’s data plan as back-up or get a new wired one like I did before (I got Globe). That way, you’d have no problems if one of them goes down.

UPDATES

Updates-2 (May 2)
Spoke too soon. It’s bad again. I’m very decided now. Will shift to a different ISP.

Update (May 2)
Funny update. I posted this blog post link on the SkyBroadband FB page yesterday and today, the connection is much much better. So I guess a bit of media exposure is what’s needed to get better service (after a month of bad service). Let’s see how this holds up.

Update (Apr 29)
The internet today is very very very unstable. It’s fast then it’s slow then it’s gone, repeatedly, throughout the whole day, and I’m fed up with having to go through this almost every single day. I’ve decided to terminate the account even if I have to pay the 3000 pesos fee.

Update (Apr 27)
According to the speed test below for today, the internet looks and is supposed to be fast – but it is not. Pages do load but media (images and videos) within those pages loads slowly.

Update (Apr 15)
Another day, another rant.

Today is bad internet day – again. Yes, below you see that I have decent internet speeds BUT it’s not like that all the time. I get good speeds one minute and then no internet connection next. This happens in spurts of say 20 minutes and this is getting very irritating.

Like I mentioned, I have a backup internet connection (SmartBro prepaid) and I’m updating this blog using that connection.

Update (Apr 13)
Sorry another rant.

I created an account last month over at http://www.mysky.com.ph/ so that I will be able to get my billing statement online. When I signed-up, I didn’t get any statement and I thought that was because I was new and therefore no statement has been issued yet. But it has been a month now and I’ve received my paper billing statement but the online equivalent is still non-existent!! I’ve texted them today about this issue since I cannot get a hold of them on the phone (which is another rant because I called them on their hotline (02) 381 0000, got through the automated stuff but in the end when I was supposed to speak to an agent, no one answered the phone!!!).

Anyway, to be fair, as seen in the speed test below, the internet is quite good at this time of the day. Let’s see if it holds up.

Update (Apr 12)
This is the worst day. The internet was fine during lunch, but it went down the drain in the afternoon. Intermittent internet up until now (11:03PM). And this is not an isolated case either. I’ve been having this problem the past few days and it’s only now that I’m able to blog about it.

It’s been almost a month now and I can categorize the speed of my internet subscription into 4:

  1. Fast – 30-45+ mbps
  2. Okay – 10-20+ mbps
  3. Slow – 0.1-8+ mbps
  4. Very Slow – don’t know what the speed is since I can’t even measure it

Type 1 seldom happens. And when it does, most of the time you get it at midnight or later. Type 2 is most frequent type of speed I get (10 to less than 20 range). Although the past few days, it’s been alternating between Type 2 and Type 3. Today, it’s mostly Type 4.

I’m very disappointed with the service so far because it always slows down when I need it the most (which is during work)! It’s like having a sports car which breaks down frequently.

If you’re looking for a reliable internet connection, do not get SkyCable at all. I actually miss my Globe connection. Though it was only 5mbps, it was very reliable. But if you can do with not reliable, you can do what I do – have a secondary internet connection. I use my tablet’s ability to tether internet as my backup internet. As always, I recommend getting a Smart Bro sim. Why? The reason is Smart has the widest coverage of the 3 major telcos – Smart, Globe, Sun. I traveled Luzon from Apari to Matnog and so far Smart has the most coverage.

But I digress. If you use your internet for work and don’t have a backup connection, again don’t get SkyCable! Another thing, the upload speed is intermittent as well and slow most of the time. If you do lots of uploading, then again find another internet provider!

Another reason why is with a fast internet and good data plan now you can access your personal online work space remotely on your preferred device with safe and secure virtual PCs from CloudDesktopOnline powered by one of the best DaaS providers – www.Apps4Rent.com.

Update (Apr 5)
I’m going to be slightly changing how I do speed tests. Starting today, I’ll do sets of 3 each time I have a testing session. This way, I can see how stable(or unstable) the connection is.

Update (Apr 3)
Looks like I’m having slow internet before midnight. Not even reaching 1mbps! I hope this gets fixed by the time I wake up. It’s been almost a month since I first signed up and here’s what I have to say about Sky Cable. When it’s fast, it’s blazing fast but when it’s slow it’s very slow. I guess what I’m saying is my connection is not as stable as I want it to be.

Update (Mar 24)
I must say the internet has been pretty stable the past couple of days. I was expecting it to slow down a bit during the holidays but no it’s quite good actually. I hope it stays that way.

Update (Mar 20)
It looks like internet is good the past couple of days. The only thing is the Upload speed fluctuates and is poor most of the time. This is bad for me as I usually upload things as part of my work. Anyway, at least it’s not zero. If you’re wondering why I always use Skybroadband as the server, I just want to be fair to them and want to be consistent at the same time. The only time I don’t use their server for testing is when it’s not available. Just to make sure that the speed result is correct, I manually do a download from somewhere else and the download rate I get is commensurate with the one I get from the speed result.

UPDATE (Mar 17)
Looks like the connection’s getting better now since yesterday PM. Hope it stays that way.

UPDATE (Mar 16)
It’s been a few days straight since March 14 that I’ve had bad internet. So it was only 1 week of good internet. Is Sky Broadband showing it’s true colors now? We’ll see.

UPDATE (Mar 14):
Looks like March 14 is a bad day. Let’s see what happens tomorrow.

 

SPEED TEST RESULTS

May 7, 2016 12:59-1:20PM

May 3 2016 11:09-11:34AM

May 2 4:56-5:02PM
DOWNLOAD TEST ERROR

May 1, 2016 9:12-9:25PM

April 29, 2016 4:39-4:43PM

April 29, 2016 2:43-2:47PM

April 27, 2016 2:04-2:06PM

April 27, 2016 12:24-12:37PM

April 25, 2016 2:59-3:04PM

April 24, 2016 1:48-1:50PM

April 22, 2016 5:39-5:56PM

April 22, 2016 8:54-9AM

April 21 2016 11:42-11:51AM

April 20 6:16-6:31PM

April 20, 2016 2:22-2:25PM

April 19, 2016 7:30-7:35PM

April 19, 2016 11AM-1:30PM
No Internet

April 18, 2016 4:53-5:19PM

April 15, 2016 2:45-2:48PM

April 14, 2016 3:22-3:25PM

April 13, 2016 1:31-1:37PM

April 12, 2016 11:30-11:35PM

April 10, 2016 11:14-11:PM

April 7, 2016 11:48-11:54PM

April 5, 2016 8:03-8:31PM

April 5, 2016 2:15-2:20PM

April 4, 2016 12:46PM

April 3, 2016 11:25PM

March 29, 2016 5:09PM

March 27, 2016 11:47AM

March 24, 2016 5:09PM

March 24, 2016 11:42AM

March 21, 2016 11:01AM

March 20, 2016 12:31PM

March 19, 2016 3:35PM

March 18, 2016 2:18PM

March 17, 2016 10:56PM

March 17, 2016 12:51PM

March 16, 2016 8:27PM

March 16, 2016 3:19PM

March 16, 2016 1:48PM

March 15, 2016 8:26PM
No internet

March 15, 2016 7:01PM

March 15, 2016 4:50PM

March 15, 2016 3:22PM

March 15, 2016 2:56PM

March 15, 2016 1:07PM

March 14, 2016 7:36PM

March 14, 2016 5:53PM

March 14, 2016 4:30PM – 5:50PM
Internet is down

March 14, 2016 2:33PM

March 14, 2016 11:57AM
No internet.

March 13, 2016 11:02AM

March 12, 10:44PM

March 11, 2016 11:07PM

March 11, 2016 4:08PM

March 11, 2016 3:17PM
Test

March 11, 2016 1PM
Internet was down.

March 7 (first test)

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Comments

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Comments (32)

 

  1. How is your connection now? Ganun pa din ba?

  2. Paolo Caesar says:

    It’s actually much better. The infrastructure upgrade they mentioned before must have come to fruition.

  3. Jaeson Pangilinan says:

    Hows your connection at this day sir? Planning to avail the lower 1899 25mbps plan. Thanks 🙂

  4. Paolo Caesar says:

    Ok lang, medyo mabagal today.

  5. Henry Dappy says:

    Sir okay po ba to sa gaming like dota2 or cs go ? thanks in advance and consistent po ba yun internet?

  6. Paolo Caesar says:

    Pag mabilis sya mabilis tlga. Yun nga lng hindi consistent.

  7. Angelo Mandapat says:

    Ok prn po ngaun? kasi balak ko lipat ng 25mbps for gaming

  8. Paolo Caesar says:

    Kung gaming, wag na lang. Madidismaya ka lang.

  9. Angelo Mandapat says:

    ah ok po, san area po ba kayo sir?

  10. Paolo Caesar says:

    San Pedro Laguna

  11. Lee says:

    I am moving into a new townhouse in Clemente Subd in San Agustin, Novaliches. I was looking at PLDT’s 20Mbps/1899 vs Sky’s 25Mbps/1899 package. Should I go for Sky or PLDT? Your story scares me about Sky.

  12. Paolo Caesar says:

    My suggestion is to walk around your subdivision then ask around whether their PLDT/Sky connection is good or not. Get the one which has the better service in your area.

  13. AJ says:

    We applied for sky 1899 25mbps. Is it really that bad? We kept getting really slow speed with globe so we opted to shift. Did sky give you a reason for their unreliable and bad signal? Thank you

  14. Paolo Caesar says:

    If you depend on your internet connection for work or something else important, I suggest you get 2 lines, 1 Globe and 1 Sky. That’s what I did. So whenever one is down, I still have the other.

  15. Philip says:

    Hi Paolo,

    Am planning to subscribe to Sky’s 5mbps plan. My current ISP (P…) really sucks bigtime. Any thoughts on this? My plan is 5 mbps with P.

    Thanks!

  16. Paolo Caesar says:

    I wouldn’t recommend Sky to you right now based on its current performance.

  17. Barb says:

    Glad that I found your site in time. Sky is coming tomorrow to check if 64 mbps is possible here in QC. Their Cable TV never gave us problems but I had better ask them if there’s anybody with Sky’s Internet in this area.
    Had PLDT DSL for years too. PLDT is tops in service when you already have a connection. 100% of promised speed (10mbps) and they used to come even during storms. But no FIBR here.
    Have Globe now– 80% of promised speed, but their Customer Service is a Disservice. They will eat up your time yet do nothing. Guess I’ll look up Converge reviews too.

  18. Paolo Caesar says:

    Yup ask around first!

  19. Catherine says:

    Thank you for this blog.

    I really wanted to subscribe to skycable because of the speed it advertised but after seeing your post. I decided not to.

    Keep updating!!! 🙂

  20. Em says:

    Hi Paolo, Just came across your review… How’s your connection right now? My current ISP (P*%#) sucks big time with no customer support available because of their issue with labor something…huhu! I wanna die..I’m also from San Pedro Laguna, and looking for an alternative ISP.. too bad Converge is not yet availbale here..

  21. Paolo Caesar says:

    Right now it’s fine. Where in San Pedro are you from?

  22. Paolo Caesar says:

    Well, like I said you can have 2 connections, 1 main, 1 backup.

  23. J says:

    Planning to avail plan 999 5/mbps just for browsing. You think it’s enough by just watching video online and downloads?

  24. Paolo Caesar says:

    Surfing yes, watching videos probably not.

  25. Harold Hermosisima says:

    Hey there, planning to avail the 1899 plan… is it still like your previous post…. internet connection still not stable?? I’m also from San Perdro, Laguna… just behind the new Munisipyo…

  26. Paolo Caesar says:

    Today it’s fine. Past few weeks is fine too.

  27. kenneth quintos says:

    hi Paolo. im from pasig and i want to upgrade my plan to fiber 1899. that is 25 mbps. i will use it for gaming, 5 person will use this. 1 pc 1 laptop 3 cp. do you recommeded this plan? as of now they improved their internet right?

  28. Paolo Caesar says:

    I’m not recommending it for gaming.

  29. Carmelita Atutubo says:

    Hi Paolo, we are in commercial in mandaluyong area, we are planning to apply skycable plan 50mbps, do you recommeded this plan? we need a fast internet which our company is more in digital. pls advise. thank you

  30. Paolo Caesar says:

    Not sure if they treat businesses differently but personally using the plan in a residential area, I would not recommend it. If internet is crucial to your business then all the more not so.

  31. Julius Reyes says:

    What plan are you using? Im also from San Pedro, and notice they are upgrading to fiber optics. Will you recommend me to switch ISP? Im planning on getting fiber with HD cable.

  32. Paolo Caesar says:

    I’m using Plan 2899. They are fiber “powered”. Meaning the main lines are fiber but the line to our homes are copper.

    If it’s for entertainment, then yeah sure. If for work or business, sure you can but better have a backup connection too.

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