Sky Cable Broadband Test Results and Review

by Paolo Caesar

skycable-50mbps

I’ve been thinking about switching ISPs now since there’s 5 of us using the internet at home and 5mbps won’t cut it anymore. Sky Broadband intrigued me a lot because they offered 50mbps for just P2899/month. I’m currently paying more or less P2400 for 5mbps and switching over makes a lot of sense. The thing is I’ve read a lot of negative reviews and complaints online. To allay or at least lessen my worries, I talked to someone from their Engineering department and asked questions about their infrastructure and service in my area. After our talk, it looks like the area I live in (San Pedro, Laguna) does not have much problems like in other areas.

So to cut the story short, I bit the bullet, switched to Sky Cable Broadband and availed of their 50mbps plan and so far so good! However, it’s not as stable as my former ISP (Globelines). It’s just been a few days but I noticed that it goes down randomly at certain times of the day. Thus, I decided I will do speed tests regularly so that others looking for Sky Broadband reviews will benefit as well.

UPDATES

Updates-2 (May 2)
Spoke too soon. It’s bad again. I’m very decided now. Will shift to a different ISP.

Update (May 2)
Funny update. I posted this blog post link on the SkyBroadband FB page yesterday and today, the connection is much much better. So I guess a bit of media exposure is what’s needed to get better service (after a month of bad service). Let’s see how this holds up.

Update (Apr 29)
The internet today is very very very unstable. It’s fast then it’s slow then it’s gone, repeatedly, throughout the whole day, and I’m fed up with having to go through this almost every single day. I’ve decided to terminate the account even if I have to pay the 3000 pesos fee.

Update (Apr 27)
According to the speed test below for today, the internet looks and is supposed to be fast – but it is not. Pages do load but media (images and videos) within those pages loads slowly.

Update (Apr 15)
Another day, another rant.

Today is bad internet day – again. Yes, below you see that I have decent internet speeds BUT it’s not like that all the time. I get good speeds one minute and then no internet connection next. This happens in spurts of say 20 minutes and this is getting very irritating.

Like I mentioned, I have a backup internet connection (SmartBro prepaid) and I’m updating this blog using that connection.

Update (Apr 13)
Sorry another rant.

I created an account last month over at http://www.mysky.com.ph/ so that I will be able to get my billing statement online. When I signed-up, I didn’t get any statement and I thought that was because I was new and therefore no statement has been issued yet. But it has been a month now and I’ve received my paper billing statement but the online equivalent is still non-existent!! I’ve texted them today about this issue since I cannot get a hold of them on the phone (which is another rant because I called them on their hotline (02) 381 0000, got through the automated stuff but in the end when I was supposed to speak to an agent, no one answered the phone!!!).

Anyway, to be fair, as seen in the speed test below, the internet is quite good at this time of the day. Let’s see if it holds up.

Update (Apr 12)
This is the worst day. The internet was fine during lunch, but it went down the drain in the afternoon. Intermittent internet up until now (11:03PM). And this is not an isolated case either. I’ve been having this problem the past few days and it’s only now that I’m able to blog about it.

It’s been almost a month now and I can categorize the speed of my internet subscription into 4:

  1. Fast – 30-45+ mbps
  2. Okay – 10-20+ mbps
  3. Slow – 0.1-8+ mbps
  4. Very Slow – don’t know what the speed is since I can’t even measure it

Type 1 seldom happens. And when it does, most of the time you get it at midnight or later. Type 2 is most frequent type of speed I get (10 to less than 20 range). Although the past few days, it’s been alternating between Type 2 and Type 3. Today, it’s mostly Type 4.

I’m very disappointed with the service so far because it always slows down when I need it the most (which is during work)! It’s like having a sports car which breaks down frequently.

If you’re looking for a reliable internet connection, do not get SkyCable at all. I actually miss my Globe connection. Though it was only 5mbps, it was very reliable. But if you can do with not reliable, you can do what I do – have a secondary internet connection. I use my tablet’s ability to tether internet as my backup internet. As always, I recommend getting a Smart Bro sim. Why? The reason is Smart has the widest coverage of the 3 major telcos – Smart, Globe, Sun. I traveled Luzon from Apari to Matnog and so far Smart has the most coverage.

But I digress. If you use your internet for work and don’t have a backup connection, again don’t get SkyCable! Another thing, the upload speed is intermittent as well and slow most of the time. If you do lots of uploading, then again find another internet provider!

Update (Apr 5)
I’m going to be slightly changing how I do speed tests. Starting today, I’ll do sets of 3 each time I have a testing session. This way, I can see how stable(or unstable) the connection is.

Update (Apr 3)
Looks like I’m having slow internet before midnight. Not even reaching 1mbps! I hope this gets fixed by the time I wake up. It’s been almost a month since I first signed up and here’s what I have to say about Sky Cable. When it’s fast, it’s blazing fast but when it’s slow it’s very slow. I guess what I’m saying is my connection is not as stable as I want it to be.

Update (Mar 24)
I must say the internet has been pretty stable the past couple of days. I was expecting it to slow down a bit during the holidays but no it’s quite good actually. I hope it stays that way.

Update (Mar 20)
It looks like internet is good the past couple of days. The only thing is the Upload speed fluctuates and is poor most of the time. This is bad for me as I usually upload things as part of my work. Anyway, at least it’s not zero. If you’re wondering why I always use Skybroadband as the server, I just want to be fair to them and want to be consistent at the same time. The only time I don’t use their server for testing is when it’s not available. Just to make sure that the speed result is correct, I manually do a download from somewhere else and the download rate I get is commensurate with the one I get from the speed result.

UPDATE (Mar 17)
Looks like the connection’s getting better now since yesterday PM. Hope it stays that way.

UPDATE (Mar 16)
It’s been a few days straight since March 14 that I’ve had bad internet. So it was only 1 week of good internet. Is Sky Broadband showing it’s true colors now? We’ll see.

UPDATE (Mar 14):
Looks like March 14 is a bad day. Let’s see what happens tomorrow.

 

SPEED TEST RESULTS

May 7, 2016 12:59-1:20PM

May 3 2016 11:09-11:34AM

May 2 4:56-5:02PM
DOWNLOAD TEST ERROR

May 1, 2016 9:12-9:25PM

April 29, 2016 4:39-4:43PM

April 29, 2016 2:43-2:47PM

April 27, 2016 2:04-2:06PM

April 27, 2016 12:24-12:37PM

April 25, 2016 2:59-3:04PM

April 24, 2016 1:48-1:50PM

April 22, 2016 5:39-5:56PM

April 22, 2016 8:54-9AM

April 21 2016 11:42-11:51AM

April 20 6:16-6:31PM

April 20, 2016 2:22-2:25PM

April 19, 2016 7:30-7:35PM

April 19, 2016 11AM-1:30PM
No Internet

April 18, 2016 4:53-5:19PM

April 15, 2016 2:45-2:48PM

April 14, 2016 3:22-3:25PM

April 13, 2016 1:31-1:37PM

April 12, 2016 11:30-11:35PM

April 10, 2016 11:14-11:PM

April 7, 2016 11:48-11:54PM

April 5, 2016 8:03-8:31PM

April 5, 2016 2:15-2:20PM

April 4, 2016 12:46PM

April 3, 2016 11:25PM

March 29, 2016 5:09PM

March 27, 2016 11:47AM

March 24, 2016 5:09PM

March 24, 2016 11:42AM

March 21, 2016 11:01AM

March 20, 2016 12:31PM

March 19, 2016 3:35PM

March 18, 2016 2:18PM

March 17, 2016 10:56PM

March 17, 2016 12:51PM

March 16, 2016 8:27PM

March 16, 2016 3:19PM

March 16, 2016 1:48PM

March 15, 2016 8:26PM
No internet

March 15, 2016 7:01PM

March 15, 2016 4:50PM

March 15, 2016 3:22PM

March 15, 2016 2:56PM

March 15, 2016 1:07PM

March 14, 2016 7:36PM

March 14, 2016 5:53PM

March 14, 2016 4:30PM – 5:50PM
Internet is down

March 14, 2016 2:33PM

March 14, 2016 11:57AM
No internet.

March 13, 2016 11:02AM

March 12, 10:44PM

March 11, 2016 11:07PM

March 11, 2016 4:08PM

March 11, 2016 3:17PM
Test

March 11, 2016 1PM
Internet was down.

March 7 (first test)

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